Refund-Policy

Every piece curated by the Esthetics is a custom piece made specifically for you. Return is not applicable, in exception of the reasons below.

Alterations

·       If there was a flaw from the brand in terms of sizing, the Esthetics will provide the alterations, once the piece is shipped back to the headquarters. First time is free of charge.

·       If the sizing is flawed from the client, there will be an extra charge of 30 for delivery and 100 for alterations.

Refunds

·       Financial refunds are not applicable.

·       There will be a remaining balance under your name, for your future purchases if you no longer wish to exchange.

Return Conditions

·       Please make sure your items are returned in the best condition, unused and with The Esthetics garment tags still attached.

·       Returns are only accepted within 2 weeks of receiving the item. Returns that do not meet our policy will not be accepted and will be sent back to you.

·       Sale items will not be exchanged or refunded.