- Esthetics offers worldwide shipping to you directly by our official partner Premium Express delivery.
- Delivery times may vary depending on the season, estimating between 7 to 14 working days.
- You can have a gift card Simply by adding note to us.
- Cash on Delivery & Bank transfers.
- 50% payment must be made in advance for order confirmation. (UAE BASED ONLY)
- 100% payment must be made in advance for orders outside of UAE.
EXCHANGE & RETURNS
Every piece curated by the Esthetics is a custom piece made specifically for you. Return in not applicable, in exception of the reasons below.
- If there was a flaw from the brand in terms of sizing, the esthetics will provide the alterations, once the piece is shipped back to the headquarters. First time is free of charge.
- if the sizing is flawed from the client, there will be an extra charge of 30 for delivery and 100 for alterations.
- Financial Refunds are not applicable.
- There will be a remaining balance under your name, for your future purchases if you no longer wish to exchange.
- Please make sure your items are returned in the best condition, unused and with The Esthetics garment tags still attached.
- Returns are only accepted within 2 weeks of receiving the item. Returns that do not meet our policy will not be accepted and will be sent back to you.
- Sale items will not be exchanged or refunded.
- Pre-order, Made to Order and DIY items will ship on the estimated 7 to 14 working days.
- Additional information you can email us or contact the customer service.